Introduction

Interiors at St Mary’s (trading as Interiors at St Mary’s, 13 St Mary’s Street, Shrewsbury SY1 1EQ).

Applies to all services and made-to-measure goods.

Our Services

• Interior design, made-to-measure curtains/blinds, upholstery, bespoke furniture, wallpaper and paint consultancy.

• Projects may include site visits, proposals, and supply of custom-made goods.
  

Orders & Quotations

• Quotes valid for 30 days.

• Work commences upon written approval and deposit.
  

Bespoke & Made-to-Measure Items

• Non-refundable once production begins.

• Colour and texture variation may occur due to fabric batches, natural materials, and lighting.
  

Payments

• 50% deposit on order; balance payable before delivery or installation.

• Payments accepted by bank transfer, card or invoice link.
  

Lead Times & Delivery

• Indicative lead times only; may vary by supplier.

• Delays caused by suppliers or site access are not the responsibility of Interiors at St Mary’s.
  

Installation & Site Conditions

• Client responsible for ensuring access, site readiness and clear working areas.

• Any remedial work or return visits due to site readiness are chargeable.
  

Cancellations & Refunds

• Custom orders are non-cancellable once materials are ordered.

• Defective goods will be repaired or replaced in line with UK Consumer Rights Act 2015.
  

Guarantee & Aftercare

• Workmanship guaranteed for 12 months.

• Fabric/mechanism warranties per manufacturer.
  

Intellectual Property

• All design drawings, layouts and mood boards remain the property of Interiors at St Mary’s unless otherwise agreed.
  

Liability

• Interiors at St Mary’s is not liable for indirect or consequential losses arising from project delays or product defects.
  

Governing Law

• Governed by the laws of England and Wales.